Knowledge and Responsiveness:
We offer national IT support and central project management for your most complex and time sensitive IT / Telecomm projects.
Info-Track CRM
Suite:
Our industry leading IT project management suite provides you and your staff with instant, secure web portal access to critical project information & status.
Nationwide Services:
Our experience in providing a highly trained national network of qualified technicians, as well as our ability to manage complex IT and Telecommunications projects is second to none.
End to End Resources:
Turnkey nationwide resources: We provide the full spectrum of nationwide IT / Telecomm services.
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Network Operation Center (NOC)
Alta Network Services announced the successful integration of the hardware
and
software necessary for the completion of its “NOC” now fully operational. Alta
selected
Zyrions “ Traverse” as the operating software platform . The integration and
installation
was performed at Alta‘s Help desk location in Evansville Indiana
One of Alta’s vertical markets is the “Channel Partner Industry”. The new
Traverse
platform allows a Channel Partners to offer a complete package to their
prospective
clients. Alta can now offer Channel Partners not only the installation services
(associated
with new circuits) but the continued (24/7) monitoring of these circuits and
related
hardware. “This has proven to be a very competitive advantage for Alta” says Tom
Downs Director of Operations . “Now Alta has the ability (24/7) to recognize a
network
problem, contact the circuit provider for testing, and have an Alta technician
dispatched
if the problem persists.” A single provider performing problem recognition,
local carrier
testing, and truck rolls when required.
Traverse and our end user clients.
Our end user clients enjoy the same benefits as our Channel Partners with the
added
ability of extending monitoring coverage to include all of their network
peripherals.
We are please to announce our new Traverse platform is operational and is being
well
received by our clients.
Alta Information Services provides a variety national IT services for enterprise
clients, to
include
- Technology Rollouts
- Help Desk Services
- IT Break Fix Services
- Voice and Data Network Installations
- Network Monitoring
- Desk Top Support
- SIP Trunking
- Hosted VOIP
For more information about our Network Operation Center,
or other services
that ALTA provides,
please contact us. |
